Magnetic Signs, Banners, Vehicle Lettering, Wheel Covers, Driving School Signs

wheel covers & driving school signs
 


Top Notch Signs & Graphic Ltd.

Referred to as Top Notch Signs & Graphics or Top Notch Signs

 

Terms & Conditions

Please read carefully before placing your order.

 

These terms and conditions apply to all transactions concluded with you, the customer. By placing an order you are deemed to accept these terms and conditions.

 

Top Notch Signs & Graphic reserves the right to alter or amend the Terms and Conditions at any time without notification. Top Notch Signs & Graphic can amend, discontinue or remove content displayed on the Website at anytime without liability.

Copyright

All elements of the Website content, logos, photography, graphics, images are protected by UK copyright laws. You are entitled to view the Website and to print pages for the sole purpose of placing an order with Top Notch Signs & Graphic. Any copying or downloading from the Website without written permission from Top Notch Signs & Graphic is strictly prohibited and will be deemed an infringement of copyright.

 

Trademarks

You are not permitted to use Top Notch Signs & Graphic trademarks or the trademarks of any third party without the prior written consent of Top Notch Signs & Graphic or such third parties that may own the trademarks.

 

Orders

Receipt of your credit or debit card details and debit of payments does not constitute our acceptance of your order. Our acceptance of your order takes place upon dispatch of the goods at which point the purchase contract is made. We reserve the right to decline your order for any reason whatsoever. If we do so we will contact you and will refund any charges which have been incurred.

 

Prices

Goods are invoiced in pounds (£) sterling at the price prevailing at the time you place your order. Prices are expressed exclusive of Value Added Tax (VAT) which will be charged at the current rate. Prices are stated exclusive of delivery charges. Delivery charges will be added to the price of the goods purchased so that the on-line order form shows the total charges which we will debit.

The prices indicated apply only to on-line purchases and are not indicative of the price of identical goods purchased at our office or by any other means.

 

We reserve the right to amend any prices without any prior notice and to end any promotions at any time. We reserve the right to add or withdraw any item at any time. Top Notch Signs & Graphic try to ensure that all prices displayed are correct. In the event that an incorrect price is advertised, we shall amend as soon as possible after notification. We are under no obligation to supply any product that is priced incorrectly.

 

Delivery Service

Delivery is deemed to take place when the goods are delivered to your nominated delivery address, whereupon the risk of loss, breakage and damage passes to you. Ownership of the goods does not pass to you until payment is received in full by Top Notch Signs & Graphic.

The standard delivery charge applies to the UK mainland only.
Northern Ireland, some offshore islands and some remote areas of Great Britain may not be covered by our delivery services and we may not be able to arrange delivery of some items to such addresses.

 

Whilst every effort is made to deliver goods on the day specified Top Notch Signs & Graphics cannot guarantee delivery on that day or accept liability for deliveries made outside this timescale. Top Notch Signs & Graphic use a third party for delivery of goods and shall not be liable for any loss occasioned by delay in delivery.

 

Deliveries are normally made Monday to Friday, between 08.00 and 18.00.

 

All goods should be examined at the time of receipt. Any loss or damage must be reported to the delivering courier immediately and noted on the proof for delivery. Any loss or damage must also be reported immediately to Top Notch Signs & Graphics by you the customer. A refund or replacement may not be possible if loss or damage was not noted to courier at time of delivery.

 

All deliveries will require signed proof of delivery. Goods can be left at the delivery address with someone other than the purchaser as long as a signature and printed name is signed by the receiver. If the courier is unable to deliver the goods they will be held by the courier and a card left stating that a delivery was attempted. In such case it is advised that the customer contact the courier as explained on the card left to confirm redelivery or arrange customer collection.

 

Re-delivery will be attempted the following day for a maximum of two occasions. If a parcel is still undelivered it will be returned to the courier depot and held for 5 days, after which it will be returned to Top Notch Signs & Graphic. The customer will be responsible for the cost of the return and any subsequent redelivery charges.

 

A redelivery to a different address may incur an additional delivery charge if in a different delivery zone, determined by the delivering courier.

 

It is advisable that the customer should give a delivery address where there is likely to be someone in to sign for the good. Delivery address does not have to be the same as the credit/debit card registered address.

 

Goods will only be left without a signature if Top Notch Signs & Graphic were give specific instructions from the customer prior to dispatch. In such cases Top Notch Signs & Graphic or the courier will not be liable for any loss or damage of good once left and deemed to be delivered.

 

Cancellations & Returns

At Top Notch Signs & Graphic we are committed to providing our customers with the highest quality products. We aim to include as much details as possible on the web site to ensure the customer is fully aware of the specification of the goods to determine that they are suitable for their needs. If at all unsure the customer should contact us and we will be happy to advise.

 

If an item is faulty please contact us using the form on our contact page or call 023 9252 0333 and we will arrange an appropriate remedy.

 

Top Notch Signs & Graphics do not offer a trial and return policy unless specifically agreed prior to delivery.

 

If for any reason you decide you no longer want the goods you have the option to return the goods for a refund under the following policy.

 

Top Notch Signs & Graphics must be advised within 5 days of delivery if you no longer require the goods. The goods must then be returned to Top Notch Signs & Graphics within a further 7 days. Top Notch Signs & Graphics can only accept the return of stock, non-bespoke items. Any product made or ordered in specifically for a customer can not be returned for a refund. Return shipping cost is the responsibility of the customer and original shipping cost will not be refunded. Goods must be returned unused and in excellent condition and in original undamaged packaging.

For most items there will be a 20% restocking charge.

 

If you do not return goods within 7 days of the notice of cancellation or return we will deem that you have accepted the goods.

 

Credit Card Payments

Card details are checked and verified by a third party and goods are dispatched once authorisation has been obtained by Top Notch Signs & Graphics.

 

Liability

To the fullest extent permitted by law we will not be liable to you or any third party for any loss of business, loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and/or loss of data and/or any other loss or damage which does not result directly from the actions of Top Notch Signs & Graphics, its sub-contractors or agents and which arises out of or is related to your purchase of goods form Top Notch Signs & Graphics. In any event our liability to you in connection with any order will not exceed the total price charged for the goods purchased. These Purchase Terms and Conditions do not affect your statutory rights as a consumer or otherwise.

 

General

Links within the Website may lead to other web sites. Such links are for information purposes only and Top Notch Signs & Graphics assumes no responsibility for the contents of these web sites and does not sponsor, endorse or otherwise approve any information or material contained in such sites, or in sites linked to those sites, or has any association with the owners thereof. Links to the Top Notch Signs & Graphics website may not be included in any other web site without the prior written permission of Top Notch Signs & Graphics.

 

The Top Notch Signs & Graphics Site may provide content from other Internet sites or resources and while Top Notch Signs & Graphics tries to ensure that material included on the site is correct, reputable and of high quality, it does not make any warranties or guarantees in relation to that content. If the Company is informed of any inaccuracies in the material on the Site we will attempt to correct the inaccuracies as soon as we reasonably can.

 

Artwork

All files created by Top Notch Signs & Graphics are the property of Top Notch Signs & Graphics and for the sole use of Top Notch Signs & Graphics and not for redistribution. If customers are unable to supply good quality files it is often beneficial for Top Notch Signs & Graphics to recreate or enhance logos and images etc. In some cases there may be a small agreed artwork fee. The artwork fee covers the recreation of files only and not the supply of files. All new files remain the property of Top Notch Signs & Graphics for the sole use in the production of customers’ signs and print. Copies of such files in jpeg format may be available for customer free use for a small additional fee if agreed with Notch Signs & Graphics.

 

All goods remain the property of Top Notch Signs & Graphics Ltd until paid for in full.

 

Colour Reproduction

The limitations of colour reproduction and the individual colour settings of computer screens may mean a variation between the on screen colour and actual product colours.

 

 
 

Privacy Policy

 
 

1. INTRODUCTION

This privacy notice provides you with details of how we collect and process your personal data.

Top Notch Signs & Graphics Ltd is the data controller and we are responsible for your personal data (referred to as "we", "us" or "our" in this privacy notice).

Our email address is info@topnotchsigns.co.uk.

Our postal address is Unit C4. Daedalus Park, Daedalus Drive, Lee on Solent PO13 9FX.

ICO Registration number: CSN0675121

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at info@topnotchsigns.co.uk.

Sensitive Data

We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.


2. HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when legally permitted. The most common uses of your personal data are:

• Where we need to perform the contract between us.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.

Generally, we do not rely on consent as a legal ground for processing your personal data, other than in relation to sending marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by emailing us at info@topnotchsigns.co.uk

Purposes for processing your personal data

Set out below is a description of the ways we intend to use your personal data and the legal grounds on which we will process such data. We have also explained what our legitimate interests are where relevant.

We may process your personal data for more than one lawful ground, depending on the specific purpose for which we are using your data. Please email us at info@topnotchsigns.co.uk if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.


Marketing communications

You will receive marketing communications from us if you have:

(i) requested information from us or purchased goods or services from us; or
(ii) if you provided us with your details and ticked the box at the point of entry of your details for us to send you marketing communications; and
(iii) in each case, you have not opted out of receiving that marketing.

We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.

You can ask us or third parties to stop sending you marketing messages at any time by emailing us at info@topnotchsigns.co.uk at any time.

Where you opt out of receiving our marketing communications, this will not apply to personal data provided to us as a result of a product/service purchase, product/service experience or other transactions.


3. DISCLOSURES OF YOUR PERSONAL DATA

We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 2 above:

• Service providers who provide IT and system administration services.
• Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
• HM Revenue & Customs, regulators and other authorities based in the United Kingdom and other relevant jurisdictions who require reporting of processing activities in certain circumstances.
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

4. DATA SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know such data. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

5. DATA RETENTION

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

In some circumstances you can ask us to delete your data: see below for further information.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

6. YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.
You can see more about these rights at:
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
If you wish to exercise any of the rights set out above, please email us at info@topnotchsigns.co.uk

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

 

 
 

Purpose/Activity

 

Type of data

 

Lawful basis for processing

 

To register you as a new customer

 

(a) Identity

(b) Contact

 

Performance of a contract with you

 

To process and deliver your order including:

(a) Manage payments, fees and charges

(b) Collect and recover money owed to us

(a) Identity

(b) Contact

(c) Financial

(d) Transaction

(a) Performance of a contract with you

(b) Necessary for our legitimate interests to recover debts owed to us

To manage our relationship with you which will include:

(a) Notifying you about changes to our terms or privacy policy

 

(a) Identity

(b) Contact

(c) Profile

 

(a) Performance of a contract with you

(b) Necessary to comply with a legal obligation

(c) Necessary for our legitimate interests to keep our records updated and to study how customers use our products/services

To administer and protect our business and our site (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)

 

(a) Identity

(b) Contact

(c) Technical

 

(a) Necessary for our legitimate interests for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise

(b) Necessary to comply with a legal obligation

To deliver relevant content and advertisements to you and measure and understand the effectiveness of our advertising

 

(a) Identity

(b) Contact

(c) Profile

(d) Usage

(e) Marketing and Communications

(f) Technical

Necessary for our legitimate interests to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy

 

To use data analytics to improve our website, products/services, marketing, customer relationships and experiences

 

(a) Technical

(b) Usage

 

Necessary for our legitimate interests to define types of customers for our products and services, to keep our site updated and relevant, to develop our business and to inform our marketing strategy

 

To make suggestions and recommendations to you about goods or services that may be of interest to you

 

(a) Identity

(b) Contact

(c) Technical

(d) Usage

(e) Profile

Necessary for our legitimate interests to develop our products/services and grow our business